Customer Services Home Customer Services Training Customer Services Jobs Customer Services Blog

Customer Services Articles

  • Find us on Facebook

  • Latest Articles from Be-a-Careers

  • Become a Customer Services

    All businesses depend on their Customer Service Representatives to set them apart from the competition. Customer Service can be the difference between a great company, and a sorry one. Needless to say, companies have a motivation to hire and train the best Customer Service Representatives they can. The Customer Service Representative can be likened to a Consumer Advocate for the company. It is their job to address customer issues and read more»

    For consumers, Customer Service Representatives (called CSRs) are the face of the company they are dealing with. Customer Service representatives process sales, describe services and products, oversee billings and payments, explain policies and contracts, listen to customer issues, and try to find solutions. It can be a challenging job at times. CSRs have to remain patient, diplomatic, calm, and pleasant when dealing with sometimes angry and unreasonable customers. A CSRs behaviour reflects on the companies image, read more»

    Other Articles you may like...

    Other Careers