January 24th, 2013
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7 Skills You Need to Become a Courier
For those who wish to work as couriers, the opportunities may be numerous. Though the job may seem to be easy to do, those who work in this field need to have the right skill sets and have the ability to work closely with the company to meet policy requirements and much more. Could you fit into this field? That depends on what skills you have and whether or not you can meet these requirements.
#1 – You Are Organized
One of the most important skills for those who are working as couriers to have is organization. Not only will you need to be able to take directions from others, but you’ll need to be the type of person who follows the rules and handles tasks as you are taught to.
#2 – You Have Good Customer Service Skills
Just as important is having good customer service skills. Your job will allow you to encounter customers who are anticipating packages. That may mean that you have to greet customers and handle complaints if they are present.
#3 – You Must Have Directional Skills
In other words, if you find yourself with directions that don’t work well, you’ll need to have the ability to find where you should be. Though most systems will have complex tracking systems to provide you with ample opportunity to know where to go, it still helps to have good directional skills.
#4 – You Are a Good Bookkeeper
Another important job skill is the ability to keep records properly. Most often, couriers must keep track of deliveries, payments, packages and signatures received. They need to be able to produce such documentation when it is necessary, too.
#5 – Business Sense
For those who work as self-employed couriers, you’ll need to have a good sense of business. You’ll need to be good with customers, but also in making wise investment decisions. Is a package worth taking on for the rate it is available at?
#6 – You Have to Manage Time Well
Most couriers work on very limited schedules. They need to work to meet deadlines on a daily basis. To do this, they need to have ample time management skills to help them to stay on track and to accomplish tasks before the deadline.
#7 – You Are Physically Fit
Most of the time couriers need to be fit enough to handle the size and scope of the packages they will deliver. This may include large and heavy boxes in some situations. Though most projects involving very heavy weights will be managed with tools, there is still a great deal of heavy work in this field.
To become a courier, you’ll need to be detail oriented and trustworthy. You’ll need to value working with customers and managing their needs. You’ll also have to develop good relationships with companies so that they call on you every time they need courier services like those you offer. Those who work as couriers do much more than just drop off packages.